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Client charter
At Smile Team Orthodontics we are committed to providing our patients with an enjoyable and successful treatment experience. Below is the client charter we abide by.
Your rights as a client are
- To be treated with respect
- To be listened to and have the agreed outcomes met
- To be kept fully informed
Our commitment to you
- To see you at your appointed time
- To provide courteous and attentive service
- To respect your privacy
- To maintain professional and ethical standards
- To observe Health and Safety Regulations
Your commitment to us
- To be present at your appointed time
- To inform us in good time if you are unable to attend
- To follow treatment instructions
- To adhere to your financial contract with Smile Team Orthodontics
- To communicate in a friendly manner
We welcome your feedback
Your feedback is vital to us improving our service; please let us know what you think.
Arrange an assessment
Please complete the booking form below and we will be in touch to arrange your assessment.
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