Client Charter | Orthodontic Treatment In Wollongong | Smile Team Orthodontics

Client charter

At Smile Team Orthodontics we are committed to providing our patients with an enjoyable and successful treatment experience. Below is the client charter we abide by.

Your rights as a client are

  • To be treated with respect
  • To be listened to and have the agreed outcomes met
  • To be kept fully informed

Our commitment to you

  • To see you at your appointed time
  • To provide courteous and attentive service
  • To respect your privacy
  • To maintain professional and ethical standards
  • To observe Health and Safety Regulations

Your commitment to us

  • To be present at your appointed time
  • To inform us in good time if you are unable to attend
  • To follow treatment instructions
  • To adhere to your financial contract with Smile Team Orthodontics
  • To communicate in a friendly manner

We welcome your feedback:

Your feedback is vital to us improving our service; please let us know what you think

Arrange a Specialist Orthodontic Assessment

Please fill in all fields marked with a *

By clicking submit you are agreeing to our privacy policy

Smile Team Orthodontics cost and finance Payment Plans and Options Available

We are pleased to be able to offer upfront payments and a range of flexible payment options which are structured to make it easy to get your treatment started.

Smile Team Orthodontics faqs Frequently asked questions

Do you have any questions about orthodontics or Invisalign? Check out our FAQ’s to find your answers.